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What to leave out of your guide

Keep passwords, PINs, full account numbers, and confidential information out of a practical guide while still leaving useful directions.

A practical guide can be helpful without containing the private information that unlocks accounts or identifies you in sensitive situations. Think of it as directions to information and assistance, rather than a place to store every detail.

The distinction matters because people with online access can read the guide. Even when PDF downloads are disabled, a viewer can copy text or photograph the screen.

Leave credentials and confidential identifiers elsewhere

Do not include passwords, PINs, full account numbers, recovery codes, security answers, or other confidential information. Be careful with private links as well: some links provide access without requiring another sign-in.

Your personal message and optional fields deserve the same review as the main instructions. A sensitive detail does not become safer because it appears in a different part of the guide.

Replace the secret with a direction

Instead of writing a login password, identify the service and explain whom to contact about an authorized process. Instead of copying a full account number, describe the institution and where appropriately secured records are kept.

An example is: “The financial records are stored separately. Contact the professional listed in People to contact about the appropriate documents and next steps.” Keep the location description proportionate to what the reader actually needs to know.

Avoid unnecessary information about other people

Consider the privacy of a dependent, contact, or family member before adding their details. Include useful contact information with a reasonable basis to share it, and avoid adding sensitive personal history simply because you know it.

Review the guide before inviting someone. Also review a PDF before sending or printing it. A saved copy cannot be erased remotely by turning off downloads or removing access.

You do not need to choose between usefulness and restraint. A provider name, folder label, contact person, and clear explanation can offer a strong starting point while leaving confidential information in a more appropriate place.

A simple way to be there for the people you love.

Put these ideas into your own guide, at your own pace.

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